1. Introduction
Kubeletto ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud deployment platform.
2. Information We Collect
Personal Information
- Name and email address
- Account credentials
- Payment information (via our payment provider)
- GitHub/GitLab account info
Usage Information
- Application deployment logs
- Service usage metrics
- IP address and browser info
- Device information
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your transactions and subscriptions
- Send you service-related communications
- Respond to your inquiries and support requests
- Improve our services and user experience
- Detect and prevent fraud or abuse
4. Payment Processing
Secure Payment Processing
Your payment information is collected and processed directly by our authorized payment provider in Indonesian Rupiah (IDR), in accordance with their privacy policy and security standards. We do not store your complete credit card or bank account details on our servers.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
8. Third-Party Services
We may share your information with third-party service providers who assist us in operating our platform, including:
- Cloud infrastructure providers
- Third-party payment processors
- Analytics services
- Email service providers
9. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@kubeletto.com
Phone: +62 882 003 359 369
Address: Jakarta, Indonesia